Updates are not installed successfully from Windows Update, from
Microsoft Update, or by using Automatic Updates. Windows update
problems have to be one of the more annoying errors you will see when working
on computers. They always seem to crop up just as you are finishing a repair.
These are some of the problems and the solutions to some Windows update
problems I have encountered. I hope they save you some time.
You may receive the following error message:
Windows Update has encountered an error and cannot display the requested
page. The necessary service "Automatic Updates" (WUAUSERV) is not started
or Background Intelligent Transfer Service (BITS) is disabled. Error 0x8DDD0018
Some common causes for problems with the Windows Update service.
- First double check the date and time on your computer. If they are
too far off, Windows Update will not work.
- Another common problem is that there is a problem with the Windows
update program files. Please refer to the Microsoft Knowledge Base article
by clicking on the link below for information about fixing this problem.
http://support.microsoft.com/kb/943144
- Sometimes the Automatic Updates service or the Background Intelligent
Transfer Service (BITS) is missing. This problem is frequently caused
by a virus or a trojan. The first thing you will need to do is makes
sure the malicious software is removed from your computer. Next follow
the instructions in the Microsoft Knowledge Base article by clicking
on the link below to reinstall the Automatic Updates service or the
Background Intelligent Transfer Service.
http://support.microsoft.com/kb/883614
- The computer used to be part of a domain and was not properly removed
from the network before it was taken out of service for use without
the domain. This will sometimes cause an "Access is denied" error when
trying to do updates or you can not start the automatic update service.
Please refer to the Microsoft Knowledge Base article by clicking on
the link below for information about fixing this problem.
http://support.microsoft.com/kb/949377/
- Error code 0x80070005, an access denied error, on Widows 2003 Server
R2 can sometimes be caused by the Indexing Service locking files. Temporarily
stop the indexing service to install the updates.